PlumpJack: Employment

The employees at PlumpJack are behind the continued success to exceed expectations and develop long-term relationships with each and every one of our guests. With more than 900 knowledgeable, passionate and energetic employees, PlumpJack strives to recognize and reward.

PlumpJack offers excellent benefits and employee discounts, competitive salaries, personal development programs and an exciting work environment. We are constantly seeking extraordinary individuals with a passion for hospitality to join our ever-expanding team.

If you are looking for an exciting opportunity to grow within our organization, please fax your resume to 415.346.5073 or email directly to the hiring manager listed below.

San Francisco | Napa | Squaw Valley

Applications may be faxed to 415.346.5073 or emailed directly to the hiring manager listed below.

Please note: Due to the high volume of applicants, regretfully we are often only able to respond directly to those applicants who have been selected for interviews.

SAN FRANCISCO CAREER OPPORTUNITIES

ESTABLISHMENT: Jack Falstaff (598 Second St. @ Brannan St.)
POSITION TITLE: Server
RESPOND TO: jackfalstaff@plumpjack.com

Jack Falstaff, the PlumpJack Group's newest SF restaurant, is hiring an experienced and energetic server to start immediately. We are looking for someone with restaurant experience, wine knowledge and a passion for the industry. Join the PlumpJack family today; please email your resume and any additional information to Aura Green at the email address above. NO ATTACHMENTS PLEASE.

ESTABLISHMENT: Jack Falstaff (598 Second St. @ Brannan St.)
POSITION TITLE: Bartender
RESPOND TO: jackfalstaff@plumpjack.com

Jack Falstaff, the PlumpJack Group's newest SF restaurant, is hiring a personable and bright bartender to start immediately. We are looking for someone with experience, wine knowledge and the ability to make a mean cocktail. Join the PlumpJack family today; please email your resume and any additional information to Aura Green at the email address above. NO ATTACHMENTS PLEASE.

ESTABLISHMENT: Jack Falstaff (598 Second St. @ Brannan St.)
POSITION TITLE: Part-time/Full-Time Host
RESPOND TO: jackfalstaff@plumpjack.com

Jack Falstaff, Plumpjack Group's downtown contemporary restaurant seeks a pleasant, personable full-time or part-time host to start immediately. We are looking for someone with hospitality experience, OpenTable knowledge and a great personality. Join the PlumpJack family today; please email your resume and any additional information to jackfalstaff@plumpjack.com.

ESTABLISHMENT: PlumpJack Cafe (3127 Fillmore Street)
POSITION TITLE: Line Cooks
RESPOND TO: Rosie Gibson, General Manager, r_gibson@plumpjack.com

PlumpJack Cafe, a three-and-a-half star restaurant in the heart of San Francisco's marina district, is hiring line cooks to start immediately. Here's your chance to work alongside some of the best in the PlumpJack Cafe kitchen. Join the PlumpJack family today; please email your resume and any additional information to Rosie Gibson at the email address above.

ESTABLISHMENT: PlumpJack Cafe (3127 Fillmore Street)
POSITION TITLE: Pastry Person
RESPOND TO: Rosie Gibson, General Manager, r_gibson@plumpjack.com

PlumpJack Cafe, a three-and-a-half star restaurant in the heart of San Francisco's marina district, is hiring a pastry person to start immediately. Here's your chance to work alongside some of the best in the PlumpJack Cafe kitchen. Join the PlumpJack family today; please email your resume and any additional information to Rosie Gibson at the email address above.

ESTABLISHMENT: PlumpJack Cafe (3127 Fillmore Street)
POSITION TITLE: Food Runner
RESPOND TO: Rosie Gibson, General Manager, r_gibson@plumpjack.com

PlumpJack Cafe, a three-and-a-half star restaurant in the heart of San Francisco's marina district, is hiring a food runner to start immediately. The position is evenings only, assists in food service and acts as liaison between kitchen and service staff. Food runner is responsible for polishing silver and glassware and maintaining the coffee area. Join the PlumpJack family today; please email your resume and any additional information to Rosie Gibson at the email address above.

ESTABLISHMENT: PlumpJack Wines (Fillmore)
POSITION TITLE: Sales Associate
RESPOND TO: Debbie Brown, General Manager, d_brown@plumpjack.com

PlumpJack's Flagship wine store is looking for a sales associate for retail sails in a high volume, very visible location. The perfect candidate will have wine knowledge, enthusiasm, energy, and gold medal customer service skills. You must have a valid driver's license and a strong back. If you want to work with enthusiastic wine experts, please apply.

NAPA CAREER OPPORTUNITIES

ESTABLISHMENT: The Carneros Inn
JOB TITLE: Spa Receptionist/Retail Coordinator
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE: To accurately describe, sell and schedule all spa appointments, greet spa guests, suggestively sell take home care products and close transactions. To assist in requisitioning, pricing, inventory, sale and merchandising of retail products.

ESSENTIAL DUTIES:

To work with Spa Director and/or Manager on development of custom projects
To assist with special projects, events and promotions as needed and use available time to help with spa operations as requested.
To prepare purchase requests as directed in preparation of retail product orders.
To conduct an accurate monthly inventory count of all spa retail items.
To receive and price spa retail items in a timely and accurate manner.
To analyze monthly retail statistics and make suggestions that would increase retail sales.
To keep storage areas stocked, clean and well-organized
To perform opening and closing checklists on a daily basis, replenishing supplies and cleaning equipment.
To assist in requisitioning, pricing, inventory, sale and merchandising of retail products.
To accurately close all transactions through point of sale system and follow cash drawer and drop procedures.
To accurately describe, sell and schedule all spa appointments, greet spa guests, suggestively sell take home care products and close transactions.

ESTABLISHMENT: The Carneros Inn
JOB TITLE: Night Bell Person
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE: To provide assistance to guests and Inn departments. To transport and deliver luggage, mail and other items around Inn property. To ensure guest comfort and facilitate Inn operations.

ESSENTIAL DUTIES:

To understand and respond to all guests’ needs and requests in a timely and professional manner, deferring to the Concierge when necessary to ensure customer satisfaction.
To provide personal, sincere customer service to Inn guests, including greeting and orientating arriving guests; assisting guests to and from their cottages; picking up and delivering amenities, laundry, mail, parcels and other requested items; providing ice and giving directions.
To follow all specified procedures, including Door Attendant and Valet duties; parking cars, running errands, greeting and familiarizing guests.
To be available to work irregular hours from 11:30pm through 7am, including weekends, and holidays.

ESTABLISHMENT: The Carneros Inn
JOB TITLE: Spa Receptionist
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE: To accurately describe, sell and schedule all spa appointments, greet spa guests, suggestively sell take home care products and close transactions.

ESSENTIAL DUTIES:

To accurately confirm all spa appointments and enforce cancellation policies and follow up on collections as needed.
To accurately close all transactions through point of sale system and follow cash drawer and drop procedures.
To respond to guests’ concerns, suggestions or complaints in a timely and professional manner.
To maintain a working knowledge of all services and products, and recommend them to guests as appropriate.
To attend all scheduled treatment and product knowledge training sessions and to assist in the training of other team members as directed.
To enthusiastically describe, sell and schedule spa services and amenities over the phone.

ESTABLISHMENT: The Carneros Inn
JOB TITLE: Pool Attendant
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE: To monitor cleanliness and operations of the pool areas and fitness center and pool facilities. To order and deliver food and beverages within the pool and spa areas. To service guests as requested.

ESSENTIAL DUTIES:

To assist guests with moving and placing umbrellas so they are in an appropriate location for them.
To replenish linen, products other guest supplies as standard in the pool and fitness facilities.
To deliver spa guest supplies to cottages as requested.
To perform opening and closing checklists on a daily basis, replenishing supplies and cleaning equipment.
To warmly greet pool and fitness center guests with a welcoming attitude.
To vacuum inside of pool daily and according to standard.
To perform monthly linen inventory of pool and fitness linens.
To set up and break down required equipment for fitness classes and special activities.
To monitor pool and fitness facilities to ensure they are being used properly by guests.
To be willing to be trained in first aid, CPR and AED operation by The Carneros Inn.
To place orders and deliver food and beverage orders for guests.
To monitor fitness center and pool facilities to ensure linens, supplies and furniture are in their appropriate places.

ESTABLISHMENT: The Carneros Inn
JOB TITLE: Restaurant Manager
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE: To oversee the management of the operations and administration of the Restaurant and Bar.

ESSENTIAL DUTIES:

To hire, train, schedule, support, review, discipline and terminate employees directly accountable to his/her position, to maintain highest possible levels of employee morale and department productivity.
To ensure consistent communication with the team via regularly scheduled staff meetings, safety tailgate, training and food, beverage and wine education.
To establish and maintain dining room policies and procedures, including service style, to ensure professional standards of restaurant operation.
To continually monitor service and quality standards as measured by Preferred Hotels, hotel food & beverage standards, guest correspondence and other mystery shopper programs.
To participate in the coordination of the restaurant marketing, public relations and advertising as delegated by Director of Food & Beverage.
To execute monthly reports tracking covers, revenues and costs.
To maintain compliance with local safety and health ordinance regulations & hotel safety standards.
To partner with the Culinary Team on improving and implementing menu enhancements and changes consistent with an upscale resort in conjunction with the Culinary Team.
To regularly review all food and beverage pricing with the Director of Food & Beverage.
To execute departmental inventories and establish purchasing guidelines.
To control beverage inventory, variety and cost to maintain adequate supply, quality and profitability.
To follow all specified procedures to properly open and close the outlets, including handling bar keys, running SMS Touch reports and performing all necessary side work.
To properly document Personnel/Payroll transactions, as directed, for processing in the Accounting department.
To complete payroll reports and prepare final time-log for bi-monthly payroll.
To continually monitor and control outlet expenditures and payroll to ensure that operational standards are met while maintaining annual budget.

ESTABLISHMENT: The Carneros Inn
JOB TITLE: Room Service Server
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE: To serve hotel guests food and beverages in their rooms, in a prompt and professional manner.

ESSENTIAL DUTIES:

To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Room Service Manager when necessary, to ensure customer satisfaction.
To follow specified procedures to provide prompt, efficient and gracious customer service to hotel guests in their rooms, including answering department telephones; delivering orders; and presenting and receiving payment for guest checks.
To keep hotel free of used Room Service items at all times.
To ensure the security and proper return of master keys.
To follow all specified procedures to correctly handle all cash and credit transactions, and the Micros computer system.

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: Staff Accountant
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE: Responsible for the administration of the Accounting Office personnel, the maintenance of the various books of accounts, supporting schedules, and detail records, and the timely production of the semi-monthly payroll & monthly financial statements and other reports. Examines and verifies payrolls. Maintains the timely production of the monthly financial statement. Responsible for the internal control of accounting office functions. Prepares & Submits the payroll funding request to the Accounting & IT Managers Timely production of the semi-monthly payroll

JOB KNOWLEDGE & EDUCATIONAL LEVEL: A college degree in Accounting or its equivalent professional experience required. A minimum of two years work experience in Hotel Accounting or a related field. Moderate level of proficiency in Microsoft Word and Excel required.

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: Spa Receptionist Supervisor
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE:

To schedule, supervise and motivate all spa reception team members. To be a liaison between spa receptionists and senior management, communicating issues that are relevant to the spa and hotel operation. To perform duties which enhance overall spa productivity and improve the overall level of service at the spa and pool areas.

ESSENTIAL DUTIES:

To schedule spa receptionists according to budgeted labor hours, and update schedule to adjust to seasonal and business demands.
To supervise daily operations, employee promptness, productivity and overall performance and coach and advise team members.
To conduct required performance reviews for spa reception team within 2 weeks of their due date.
To review and approve scheduled hours in E-Labor payroll management system.
To maintain all opening and closing checklists so they are current and appropriate to the operation.
To work with spa attendant supervisor to order all guest supplies.
To communicate all operating information to the spa reception team as disseminated by senior management.
To communicate all requests, concerns and information regarding guest service issues, scheduling concerns, team member concerns or equipment maintenance issues to senior management.
To train team members on procedures, product knowledge, and safety as specified by management.
To work with retail coordinator to provide product knowledge trainings with in house staff or outside vendors so that the reception team is thoroughly trained in all products and services offered in the spa.
To conduct team meetings on a regular basis to communicate information, review team performance and motivate the reception team.
To respond to guests’ concerns, suggestions or complaints in a timely and professional manner.
To accurately confirm all spa appointments and enforce cancellation policies and follow up on collections as needed.
To accurately close all transactions through point of sale system and follow cash drawer and drop procedures.
To perform opening and closing checklists on a daily basis, replenishing supplies and cleaning equipment.

REPORTS TO: Spa Director & Spa Manager

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: FARM Host
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE: To facilitate seating and reservations for the restaurant, and to provide a gracious initial contact for arriving guest. To provide general supervision of the restaurant service staff to ensure service standards in the restaurant.

ESSENTIAL DUTIES:

To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Restaurant Manager when necessary, to ensure customer satisfaction.
To record covers, staffing, service flow and guest comments in log book, for each shift.
To provide prompt, efficient and gracious service, in person or over the telephone, including making restaurant reservations, greeting guests with salutations, seating guests as they arrive, providing menus, and responding to all requests for information regarding the restaurant and hotel.
To oversee and ensure continuity of service in the dining room, including assisting service staff, as necessary.
To ensure proper rotation of service stations when seating guests.
To ensure the cleanliness and good condition of all menus, check presenters and wine lists used during each shift.
To void or make changes to guest checks, as needed, to ensure customer satisfaction and correct procedures.

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: Chef de Partie
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE:

Ensure the highest quality preparation and presentation in all TCI outlets, banquets, special parties and events.

ESSENTIAL DUTIES:

Basic Garde Manager.
Proficiency in knife and equipment skills.
Keep recipe cards exactly and assist in preparing new cards for specials or new menus.
Assist in periodic menu reviews and revisions
Preparations and handling of meat, fish, vegetables, starches, etc.
Learn and work both sides of the outlets and banquet stations.
Set up the mise en place for the station.
Set up buffet stations and perform carving, stir fry or other designated function at that station.
Direct the preparation of food upholding the highest standards of culinary quality.
Crate high quality daily specials before service.
Maintain schedules of soups and specials.
Help all other cooks and all other lines as needed, contributing to an environment of team work.
Help train new employees in their responsibilities, required knowledge, skills and organization in the kitchen.
Assist team leader in evaluating employees.
Assist performing month-end inventories.
Work with butcher to ensure consistent product, portions, cuts, amounts and inventory pars.
Help to prepare and submit daily requisitions.

JOB KNOWLEDGE & EDUCATIONAL LEVEL:

English fluency required. Spanish fluency helpful. Must have minimum two years prior hotel/kitchen experience, including one year supervisory experience. Familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances.

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: Lead Landscaper
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE:

Hands on landscape maintenance of grounds. Supervision of landscaping personnel, ensuring maintenance is performed to standard. Assist guests in a friendly and professional manner providing information on facilities and activities.

REPORTS TO:

Director of Facilities & Engineering

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: Bellman
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE:

Responsible for ensuring maximum guest satisfaction & maintaining professional service standards. Will also be responsible for transporting and delivering luggage, mail and other items around The Carneros Inn property for Orchard Homeowners.

ESSENTIAL DUTIES:

To provide personal, sincere customer service to Orchard guests, including greeting and orientating arriving guests; assisting guests to and from their cottages; picking up and delivering amenities, laundry, mail, parcels and other requested items; providing ice and giving directions. To manage all specified procedures in administering the affairs of the Bell department, including coordination of bag pull, transportation, parking vehicles, rooming guests, amenity deliveries, up selling, property explanation.

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: Server
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE:

To take food and beverage orders from restaurant guests, retrieve the same from the kitchen, and serve to guests in an efficient and professional manner.

ESSENTIAL DUTIES:

To follow all specified procedures to provide prompt, efficient and friendly customer service to restaurant guests, including suggestive selling of menu items; taking and serving food and beverage orders; and opening, closing and presenting guest checks.

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: Banquet Server
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE:

To serve food and beverages, as ordered, at banquet functions and to ensure guest satisfaction during all aspects of the function or meeting.

ESSENTIAL DUTIES:

To provide prompt, efficient, and gracious customer service to banquet functions guests, including serving cocktails during prescribed reception hours; handling cash bar transactions; serving all food and beverages during functions; and assisting to bus tables, as serving requires.
To make the Banquet Captain aware of all guest comments and complaints.
To ensure, as directed, with room set-up and breakdown, including setting and decorating tables; folding napkins; preparing condiments; filling salt, pepper, and sugar containers; and breaking down and storing tables and chairs.
To be completely familiar with prospectus sheet and menu for each banquet function, prior to service.
To understand and respond to all guest needs and requests in a timely manner, deferring to the Banquet Manager, Banquet Captain or Catering/Conference Service Manager when necessary, to ensure customer satisfaction.

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: Banquet Houseman
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE:

To ensure proper set-up and break down of all Banquet functions.

ESSENTIAL DUTIES:

To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Lead House Person, Banquet Manager or Banquet Captain when necessary, to ensure customer satisfaction.
To make the Banquet Captain aware of all guest comments and complaints
To polish all silver coffee pots, chaffing dishes, water pitchers, etc.
To assist banquet staff, as directed, to bus tables, and set-up and replenish buffets.
To follow specified procedures to break down and clean meeting rooms, including trash removal.
To check all banquet rooms daily and to immediately report any maintenance problems to the Engineering Department.
To maintain the proper car and cleanliness of tableware and serving equipment, handling both to minimize breakage.
To set-up all meeting room accordingly to Banquet Event Orders and standards, including all audio-visual equipment, food, and beverages.

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: Room Attendant
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE:

To provide cleanings services in, and ensure safety, order, and provision of assigned guest rooms guest rooms.
To perform deep cleaning tasks, as schedule and assigned.
To promptly report any deficiencies and maintenance needs in guest rooms.
To assist other room attendants, as directed, in completion of their work.
To maintain the cleanliness and order of the linen in the closets and promptly report any discrepancies or problems.

ESSENTIAL DUTIES:

To communicate all guest requests to an appropriate supervisor in a timely and professional manner.
To satisfactorily perform routine housekeeping task in guest rooms, including mopping, dusting, and straightening, cleaning and disinfecting bathrooms, replacing linens, towels, and amenities; according to standards established by the Housekeeping Manager.
To satisfactorily meet the performance and production standards established by the hotel from time to time, including, but not limited to completing the assigned number of rooms in accordance with the quality standards set by the department. Correctly document room status and linen usage on maid sheet.

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: Server Assistant
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE:

To assist the food server in the restaurant to ensure guest satisfaction during all aspects of the dining experience.

ESSENTIAL DUTIES:

To ensure, as directed, with room set-up and breakdown, including setting and decorating tables; folding napkins; preparing condiments; filling salt, pepper, and sugar containers; and breaking down and storing tables and chairs.
To satisfactorily perform all side duties as directed.
To maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
To leave the storage areas clean, organized and secured at all times
To make the Food Server and Dining Room Manager aware of all guest comments and complaints.

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: Line Cook
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE: To prepare food for restaurant, employee meals, banquets, room service, and special functions, meeting hotel standards of production quality and quantity.

JOB KNOWLEDGE & EDUCATIONAL LEVEL: Able to understand basic English, and to follow simple verbal directions. Must have basic knowledge of production and operations in all relevant kitchen areas. Must be familiar with proper use and maintenance of relevant kitchen equipment and machinery. Valid California driver's license required. Proof of personal automobile insurance coverage required. Hotel experience preferred.

ESTABLISHMENT: The Carneros Inn
POSITION TITLE: Massage Therapist
RESPOND TO: hr@thecarnerosinn.com or fax to 707.299.4979

ESSENTIAL PURPOSE: To provide professional, therapeutic and rejuvenating massage therapies and body treatments to spa guests.

JOB KNOWLEDGE & EDUCATIONAL LEVEL: High School Diploma or equivalent required. English fluency required. Minimum of 500 hours massage certification.

SQUAW VALLEY CAREER OPPORTUNITIES

ESTABLISHMENT: PlumpJack Squaw Valley Inn
POSITION TITLE: Line Cooks/Prep Cooks
RESPOND TO: k_woo@plumpjack.com

JOB KNOWLEDGE & EDUCATIONAL LEVEL: Minimum 2 yrs experience in fine dining atmosphere. FT and PT available. Salary DOE, excellent benefits.

ESTABLISHMENT: PlumpJack Squaw Valley Inn
POSITION TITLE: Restaurant Manager
RESPOND TO: k_woo@plumpjack.com

JOB KNOWLEDGE & EDUCATIONAL LEVEL: Solid working knowledge of all front of house operations with a concentration on bar management. Candidate must have a passion for food, wine, service, people and the mountain lifestyle. Salary DOE, excellent benefits.